Frequently Asked Questions
The typical fulfillment time for brand new systems using our configurator is about
2-5 days
and the typical fulfillment time for fully tailored systems is 2-21 days, although a
lack of
specific components might increase this period. We are unable to provide instant
delivery as
all of our systems are custom built, by hand, to order. This slower fulfillment time
is due
to the nature of the service. Think about it this way. Would you expect your
tailor-made suit to
be done immediately after you order it?
All of our systems come with lifetime support, with warranty of individual
components varying
across the brands. We offer three years of onsite servicing for our brand new
systems and one
year of
onsite
service for refurbished systems. To make a warranty claim or support request, send
us an
email
You can choose to come down to our shop to collect the system or have it delivered
for an
additional $35 delivery fee, inclusive of setup.
We accept iBanking, Paynow, DBS Paylah!, cash and cheque.
Questions left unanswered?
Contact Us!
Email us at [email protected]
or drop us a
call / WhatsApp us at (+65) 8776 6159
Having technical issues?
Contact our support team at [email protected]